.em-mission-topbar{display:grid;grid-template-columns:auto 1fr auto;gap:20px;align-items:center;margin-bottom:16px}.em-back{border:0;background:transparent;color:#3e626a;font-weight:850;cursor:pointer}.em-mission-identity h1{font-size:30px;margin:3px 0 0}.em-status{padding:7px 10px;border-radius:999px;background:#e9f4f4;color:#17686c;font-size:10px;font-weight:900}.em-facts-strip{display:flex;gap:9px;flex-wrap:wrap;margin-bottom:16px}.em-fact{min-width:84px;background:#fff;border:1px solid #dbe5e7;border-radius:11px;padding:10px 12px;display:grid}.em-fact strong{font-size:21px}.em-fact span{font-size:10px;color:#6f8187;font-weight:800;text-transform:uppercase}.em-zero-ai{margin-left:auto;align-self:center;color:#697e84;font-size:11px}.em-workspace-grid{display:grid;grid-template-columns:minmax(0,1.42fr) minmax(330px,.58fr);gap:18px;align-items:start}.em-manager-panel,.em-chat-panel{background:#fff;border:1px solid #d8e3e5;border-radius:17px}.em-manager-panel{padding:22px}.em-manager-head{display:flex;gap:12px;align-items:center}.em-avatar{width:46px;height:46px;border-radius:14px;background:linear-gradient(135deg,#0d4d58,#0b8e95);color:#fff;display:grid;place-items:center;font-weight:900}.em-manager-head h2{margin:2px 0 0;font-size:24px}.em-manager-summary{color:#536c74;line-height:1.55}.em-outcome{border:2px solid #98ced1;border-radius:16px;padding:19px;background:#f7ffff}.em-outcome.approval{border-color:#e2be74;background:#fffaf0}.em-outcome.question{border-color:#a9bedf;background:#f7f9ff}.em-outcome.goal{border-color:#9acda7;background:#f6fff8}.em-outcome.wait{border-color:#c7d4d7;background:#f8fafb}.em-outcome-kind{font-size:10px;font-weight:900;letter-spacing:.1em;text-transform:uppercase;color:#0b777d}.em-outcome h3{margin:7px 0 10px;font-size:25px}.em-why{padding:11px 12px;border-radius:10px;background:#fff;border:1px solid #ddebed}.em-why small,.em-active-buyer small,.em-payload-preview small,.em-work-plan small{display:block;font-size:10px;font-weight:900;color:#698087}.em-why p{margin:4px 0 0;color:#476069;line-height:1.5}.em-active-buyer{display:grid;gap:2px;margin-top:11px;padding:11px;border-left:3px solid #0b8e95;background:#fff}.em-primary-action{margin-top:15px}.em-primary-big{padding:14px 20px;font-size:16px}.em-action-note{display:block;margin-top:8px;color:#72878d;line-height:1.45}.em-answer-form{display:grid;gap:9px}.em-answer-form textarea,.em-chat-form textarea{width:100%;box-sizing:border-box;border:1px solid #c9d9dc;border-radius:10px;padding:11px;font:inherit}.em-actions{display:flex;gap:8px;flex-wrap:wrap}.em-payload-preview{display:grid;gap:7px;margin:10px 0}.em-payload-preview>div{padding:9px;border-radius:8px;background:#fff;border:1px solid #eadfca}.em-payload-message p{white-space:pre-wrap;margin:5px 0 0;line-height:1.5;color:#445e66}.em-work-plan{margin:14px 0;padding:14px 15px;border-radius:12px;background:#fff;border:1px solid #d8e9ea}.em-work-plan ol{margin:8px 0 0;padding-left:20px;display:grid;gap:7px;color:#36555d}.em-work-plan li{line-height:1.4}.em-boundary-help,.em-wait-copy{padding:12px 14px;margin-bottom:12px;border-radius:11px;background:#fff;border:1px solid #dce7e9;color:#476069}.em-boundary-help p,.em-wait-copy p{margin:0 0 9px;line-height:1.5}.em-wait-copy small{display:block;margin-top:8px;color:#72878d}.em-approval-box>p{line-height:1.5;color:#4e6268}.em-progress-card,.em-timeline-card{margin-top:18px;padding-top:17px;border-top:1px solid #e0e8ea}.em-progress{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;list-style:none;padding:0}.em-progress li{display:flex;align-items:center;gap:8px;padding:9px;border-radius:9px;background:#f5f7f8;color:#74858a;font-size:12px;font-weight:750}.em-progress li.done{background:#eef8f2;color:#356747}.em-progress li.current{background:#eaf8f8;color:#0f666c}.em-progress-dot{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;border:1px solid #cbd9dc}.em-progress li.done .em-progress-dot{background:#3f8a56;color:#fff}.em-progress li.current .em-progress-dot{border:5px solid #0b8e95}.em-timeline{list-style:none;padding:0;display:grid;gap:9px}.em-timeline li{display:flex;gap:10px}.em-timeline-dot{width:9px;height:9px;margin-top:5px;border-radius:50%;background:#6eaeb2}.em-timeline li div{display:grid}.em-timeline small{color:#859398;font-size:10px}.em-chat-panel{position:sticky;top:82px;overflow:hidden}.em-chat-head{padding:18px;border-bottom:1px solid #e1e9ea}.em-chat-head p{font-size:12px;color:#6b7e84;line-height:1.5}.em-chat-messages{max-height:520px;overflow:auto;padding:15px;display:grid;gap:10px;background:#f8fafb}.em-message{max-width:91%;padding:10px 12px;border-radius:12px;background:#fff;border:1px solid #dfe7e9}.em-message.user{margin-left:auto;background:#e9f7f7}.em-message span{font-size:9px;font-weight:900;color:#6a8187}.em-message p{margin:4px 0 0;font-size:13px;line-height:1.5;white-space:pre-wrap}.em-chat-form{padding:12px;border-top:1px solid #dfe7e9;display:grid;gap:8px}.em-chat-form .em-button{justify-self:end}.em-chat-form small{color:#75878d;font-size:10px}.em-deep-dive{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:18px}.em-deep-dive details{background:#fff;border:1px solid #d8e3e5;border-radius:13px;overflow:hidden}.em-deep-dive summary{padding:14px 16px;cursor:pointer;display:flex;justify-content:space-between;gap:12px}.em-deep-dive summary span{font-weight:900}.em-deep-dive summary small{color:#75878d}.em-detail-body{padding:0 16px 16px;display:grid;gap:8px}.em-data-row,.em-buyer-row{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;padding:10px 0;border-top:1px solid #edf1f2}.em-data-row div,.em-buyer-row div{display:grid}.em-data-row small,.em-buyer-row small{color:#7b8b90;font-size:10px}.em-type{font-size:9px;font-weight:900;color:#0b777d;padding:4px 6px;border-radius:6px;background:#eaf7f7}.em-buyer-row.active{background:#f0fbfb;padding:10px 8px}.em-buyer-row a{font-size:11px;font-weight:850;color:#0b747a}.em-strategy{display:grid;gap:12px}.em-strategy small{font-size:10px;font-weight:900;color:#75898e}.em-strategy p,.em-strategy ul{margin:4px 0;color:#50656c;line-height:1.5}.em-muted,.em-chat-empty{color:#6e8187}.em-debug{margin-top:18px;border:1px dashed #9ab6bc;border-radius:12px;background:#f7fafb}.em-debug summary{cursor:pointer;padding:10px 12px;font-size:11px;font-weight:900;color:#49676f}.em-debug pre{white-space:pre-wrap;word-break:break-word;margin:0;padding:0 12px 12px;font:11px/1.45 ui-monospace,SFMono-Regular,Menlo,monospace;color:#294951}@media(max-width:980px){.em-workspace-grid,.em-deep-dive{grid-template-columns:1fr}.em-chat-panel{position:static}.em-progress{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:680px){.em-mission-topbar{grid-template-columns:1fr}.em-zero-ai{width:100%;margin-left:0}.em-progress{grid-template-columns:1fr}}
.em-buyer-dossier{margin-top:22px}.em-buyer-dossier h2{margin:5px 0}.em-dossier-intro{margin:0 0 14px;color:#597078;line-height:1.5}.em-dossier-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.em-dossier-grid>article,.em-contact-dossier{background:#fff;border:1px solid #d8e3e5;border-radius:14px;padding:16px}.em-dossier-grid h3,.em-contact-dossier h3{margin:0 0 12px;font-size:16px}.em-product-list,.em-material-list{list-style:none;padding:0;margin:0;display:grid;gap:8px}.em-product-list li,.em-material-list li{display:grid;gap:2px;padding:9px 0;border-top:1px solid #edf1f2}.em-product-list li:first-child,.em-material-list li:first-child{border-top:0;padding-top:0}.em-product-list small,.em-material-list small{color:#71858b;font-size:11px}.em-material-list a{font-size:12px;font-weight:850;color:#08797f}.em-offer-terms{display:grid;gap:7px;margin:0}.em-offer-terms div{display:grid;grid-template-columns:115px 1fr;gap:8px}.em-offer-terms dt{color:#71858b;font-size:11px}.em-offer-terms dd{margin:0;font-weight:750}.em-commercial-note{margin:12px 0 0;color:#788b90;font-size:11px;line-height:1.45}.em-contact-dossier{margin-top:12px}.em-email-preview{border:1px solid #d9e6e8;border-radius:12px;overflow:hidden}.em-email-meta{display:grid;gap:4px;padding:14px 15px;background:#f2fbfb;border-bottom:1px solid #d9e6e8}.em-email-meta strong{font-size:16px}.em-email-meta span:not(.em-kicker),.em-email-meta small{color:#5e737a;font-size:12px}.em-email-columns{display:grid;grid-template-columns:1fr 1fr}.em-email-columns>div{padding:15px}.em-email-columns>div+div{border-left:1px solid #d9e6e8;background:#fbfcfc}.em-email-columns small{font-size:10px;font-weight:900;color:#567177}.em-email-columns p{margin:7px 0 0;line-height:1.58;color:#38535b}@media(max-width:980px){.em-dossier-grid{grid-template-columns:1fr}}@media(max-width:680px){.em-email-columns{grid-template-columns:1fr}.em-email-columns>div+div{border-left:0;border-top:1px solid #d9e6e8}}
.em-room-status{display:grid;gap:3px;margin:0 0 12px;padding:12px 14px;border:1px solid #b8dcdf;border-left:4px solid #0b8e95;border-radius:10px;background:#effafa}.em-room-status span,.em-room-status small{color:#587178}.em-room-status small{font-size:11px}
.em-debug-actions{padding:10px 12px 0}.em-debug-actions .em-button{font-size:12px}
.em-control-panel{display:grid;gap:11px;padding:17px;border-bottom:1px solid #d8e7e9;background:linear-gradient(145deg,#effafa,#fff)}.em-control-panel>div{display:grid;gap:3px;padding:9px 10px;border:1px solid #d5e7e9;border-radius:9px;background:#fff}.em-control-panel small{font-size:9px;font-weight:900;letter-spacing:.08em;color:#52747b}.em-control-panel strong,.em-control-panel p{margin:0;color:#254950;line-height:1.35}.em-control-panel p{font-size:12px}.em-control-panel .em-button{justify-self:start;font-size:12px;padding:8px 11px}.em-chat-panel .em-chat-head{padding:14px 18px}.em-chat-panel .em-chat-messages{max-height:300px}

/* Commercial Package: one AI-prepared object, explicit provenance and real setup boundaries. */
.em-package-summary{margin:0 0 12px;color:#456269;line-height:1.5}
.em-offer-terms dd{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}
.em-offer-terms dd>span:first-child{min-width:0}
.em-term-state{flex:none;display:inline-flex;padding:3px 6px;border-radius:999px;font-size:8px;font-weight:900;letter-spacing:.05em;white-space:nowrap}
.em-term-state.confirmed{background:#e9f8ee;color:#267044}.em-term-state.proposed{background:#fff5d9;color:#855f00}.em-term-state.stale{background:#fdebea;color:#a23d35}.em-term-state.unknown{background:#edf2f3;color:#61757a}
.em-package-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.em-package-ok{margin-top:14px;padding:9px 10px;border-radius:9px;background:#edf9f1;color:#2e6b45;font-size:12px;font-weight:750}
.em-material-plan{margin:0 0 12px;padding:10px;border-radius:10px;background:#f6f9f9}.em-material-plan>small{font-size:9px;font-weight:900;letter-spacing:.06em;color:#5a747a}.em-material-plan ul{list-style:none;padding:0;margin:8px 0 0;display:grid;gap:7px}.em-material-plan li{display:grid;gap:2px}.em-material-plan li span{font-size:11px;color:#6b7f84}
.em-setup-form{display:grid;gap:9px;margin-top:14px;padding-top:13px;border-top:1px solid #e3ebed}.em-setup-form>strong{font-size:12px}.em-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.em-form-grid input,.em-form-grid select,.em-form-grid textarea{width:100%;box-sizing:border-box;border:1px solid #cadadc;border-radius:8px;padding:9px 10px;background:#fff;color:#294950;font:inherit;font-size:12px}.em-form-grid textarea{grid-column:1/-1;resize:vertical}
.em-email-preview.stale{opacity:.72;border-style:dashed}.em-email-preview .em-package-actions{padding:0 15px 15px}
.em-sender-dossier{margin-top:12px;background:#fff;border:1px solid #d8e3e5;border-radius:14px;padding:16px}.em-sender-dossier h3{margin:0 0 10px;font-size:16px}.em-sender-summary{display:grid;gap:3px}.em-sender-summary span,.em-sender-summary small{color:#647b81;font-size:12px}
.em-send-payload{display:grid;gap:6px;margin-top:12px;padding:15px;border:1px solid #9fd4d7;border-radius:14px;background:#f0fbfb}.em-send-payload span,.em-send-payload small{color:#557278}.em-send-payload .em-button{justify-self:start;margin-top:6px}
@media(max-width:680px){.em-form-grid{grid-template-columns:1fr}}

.em-inline-editor{margin-top:12px;border-top:1px solid #e3ebed;padding-top:10px}
.em-inline-editor>summary{cursor:pointer;font-size:12px;font-weight:800;color:#315b63}
.em-inline-editor label,.em-recipient-form label{display:grid;gap:5px;font-size:10px;font-weight:800;letter-spacing:.03em;color:#587078}
.em-inline-editor input,.em-recipient-form select{width:100%;box-sizing:border-box;border:1px solid #cadadc;border-radius:8px;padding:9px 10px;background:#fff;color:#294950;font:inherit;font-size:12px}
.em-recipient-form{display:flex;gap:8px;align-items:end;padding:0 15px 12px}
.em-recipient-form label{flex:1}
.em-warning-text{display:block;margin-top:5px;color:#9a4b21!important;font-weight:800}

/* UX focus refactor: one current decision, one dominant action, secondary work collapsed. */
.em-workspace-grid{grid-template-columns:minmax(0,1.7fr) minmax(300px,.55fr);gap:16px}
.em-manager-panel{padding:20px}
.em-manager-head h2{font-size:22px}
.em-progress-card{margin-top:16px}
.em-progress{grid-template-columns:repeat(auto-fit,minmax(112px,1fr));gap:6px}
.em-progress li{padding:8px;font-size:11px}
.em-progress-dot{width:18px;height:18px}
.em-chat-panel{top:76px}
.em-chat-head h3{margin:5px 0 4px;font-size:17px}
.em-chat-head p{margin:0}
.em-chat-messages{max-height:360px}
.em-buyer-dossier{margin-top:20px;padding:20px;background:#fff;border:1px solid #d8e3e5;border-radius:17px}
.em-package-head{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;align-items:start;margin-bottom:16px}
.em-package-head h2{margin:4px 0 5px}
.em-package-head .em-dossier-intro{margin:0;max-width:760px}
.em-package-states{display:grid;grid-template-columns:repeat(2,minmax(105px,1fr));gap:6px;min-width:250px}
.em-package-state{display:grid;gap:2px;padding:8px 10px;border:1px solid #dce6e8;border-radius:9px;background:#f7f9fa}
.em-package-state span{font-size:9px;font-weight:900;letter-spacing:.05em;text-transform:uppercase;color:#6d8187}
.em-package-state strong{font-size:11px}
.em-package-state.ready{background:#eef8f2;border-color:#cfe5d6}
.em-package-state.pending{background:#fff8e8;border-color:#ead8ab}
.em-package-state.blocked{background:#fff1f0;border-color:#ebc9c5}
.em-commercial-main{display:grid;grid-template-columns:minmax(0,1.75fr) minmax(260px,.75fr);gap:12px;align-items:start}
.em-commercial-main>article{border:1px solid #d8e3e5;border-radius:14px;padding:16px;background:#fff}
.em-commercial-main h3{margin:4px 0 12px}
.em-offer-card{min-width:0}
.em-assortment-card{background:#fafcfc!important}
.em-package-guidance,.em-package-warning,.em-empty-output,.em-stale-summary,.em-inline-warning{display:grid;gap:4px;margin-top:12px;padding:10px 12px;border-radius:9px}
.em-package-guidance{background:#fff8e8;border:1px solid #ead8ab}
.em-package-warning,.em-stale-summary,.em-inline-warning{background:#fff1f0;border:1px solid #ebc9c5}
.em-empty-output{background:#f5f8f9;border:1px solid #dce6e8}
.em-package-guidance span,.em-package-warning span,.em-empty-output span,.em-stale-summary p{font-size:12px;line-height:1.45;color:#566d74}
.em-stale-summary p{margin:0}
.em-secondary-editor{margin-top:12px}
.em-contact-dossier{margin-top:12px;padding:16px}
.em-section-row{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:10px}
.em-section-row h3{margin:4px 0 0}
.em-contact-status{padding:5px 8px;border-radius:999px;background:#eef3f4;color:#4d656c;font-size:10px;font-weight:900}
.em-package-blocker{margin:0 0 12px;padding:14px 15px;border:1px solid #e3c2bd;border-left:4px solid #a95248;border-radius:11px;background:#fff6f5}
.em-package-blocker.soft{border-color:#b8dcdf;border-left-color:#0b8e95;background:#effafa}
.em-package-blocker h3{margin:4px 0 6px}
.em-package-blocker p{margin:0 0 10px;color:#596f76;line-height:1.45}
.em-package-secondary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin-top:12px}
.em-secondary-detail{border:1px solid #d8e3e5;border-radius:11px;background:#fafcfc;overflow:hidden}
.em-secondary-detail summary{display:flex;justify-content:space-between;gap:10px;cursor:pointer;padding:12px 13px;font-weight:900}
.em-secondary-detail summary small{font-weight:700;color:#71858b}
.em-secondary-detail-body{padding:0 13px 13px}
.em-secondary-detail .em-room-status{margin:0;border:0;border-left:0;background:transparent;padding:0}
.em-email-preview{margin-top:8px}
.em-email-preview .em-package-actions{border-top:1px solid #e4ecee;margin-top:0;padding-top:12px}
.em-deep-dive{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:12px}
.em-deep-dive .em-timeline{margin:0}
@media(max-width:1100px){.em-package-head{grid-template-columns:1fr}.em-package-states{grid-template-columns:repeat(4,minmax(0,1fr));min-width:0}.em-commercial-main{grid-template-columns:1fr}.em-package-secondary{grid-template-columns:1fr 1fr}}
@media(max-width:980px){.em-workspace-grid{grid-template-columns:1fr}.em-package-secondary{grid-template-columns:1fr}.em-chat-panel{position:static}.em-package-states{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:680px){.em-buyer-dossier{padding:14px}.em-package-states{grid-template-columns:1fr 1fr}.em-section-row{display:grid}.em-commercial-main{grid-template-columns:1fr}}

/* Compact contextual rail: informative, not a second dashboard. */
.em-control-panel-compact{display:block;padding:0;background:#fff;border-bottom:1px solid #d8e7e9}
.em-control-panel-compact>summary{display:grid;gap:3px;padding:12px 14px;cursor:pointer;list-style:none;background:#f6fafb}
.em-control-panel-compact>summary::-webkit-details-marker{display:none}
.em-control-panel-compact>summary span{font-size:11px;font-weight:900;color:#315b63}
.em-control-panel-compact>summary small{font-size:10px;color:#71858b;font-weight:700}
.em-control-panel-compact .em-control-panel-body{display:grid;gap:7px;padding:10px 12px 12px;border:0;background:#fff}
.em-control-panel-compact .em-control-panel-body>div{display:grid;gap:2px;padding:8px 9px;border:1px solid #e1eaec;border-radius:8px;background:#fafcfc}
.em-control-panel-compact .em-control-panel-body .em-button{justify-self:start}

/* Deep-dive cards keep their natural height. */
.em-deep-dive{align-items:start}
.em-history-detail{margin-top:10px}
.em-history-detail .em-secondary-detail-body{padding-top:4px}


/* LIA Voice sandbox lives in debug mode only; no buyer pipeline mutation. */
.em-voice-debug{margin-top:12px;padding:16px;border:1px solid #a9d6d8;border-radius:14px;background:linear-gradient(145deg,#f0fbfb,#fff)}
.em-voice-debug h3{margin:4px 0 0}.em-voice-controls{display:grid;grid-template-columns:minmax(150px,.5fr) minmax(220px,1fr) auto;gap:9px;align-items:end}
.em-voice-controls label{display:grid;gap:5px;font-size:10px;font-weight:850;letter-spacing:.03em;color:#587078}
.em-voice-controls input,.em-voice-controls select{width:100%;box-sizing:border-box;border:1px solid #c5d9dc;border-radius:8px;padding:9px 10px;background:#fff;color:#294950;font:inherit;font-size:12px}
.em-voice-buttons{display:flex;gap:7px;flex-wrap:wrap}.em-voice-result{margin-top:14px;padding:13px;border:1px solid #cfe0e2;border-radius:11px;background:#fff}
.em-voice-result-head{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;margin-bottom:10px}.em-voice-result-head>div{display:grid;gap:2px;padding:8px;border-radius:8px;background:#f6f9fa}
.em-voice-result-head small{font-size:9px;font-weight:900;color:#6c8187}.em-voice-result-head code{font-size:10px;word-break:break-all}
.em-voice-result p{font-size:12px;line-height:1.5;color:#4b646b}.em-voice-transcript{max-height:330px;overflow:auto;white-space:pre-wrap;word-break:break-word;margin:10px 0 0;padding:12px;border-radius:9px;background:#142c31;color:#e8f6f6;font:11px/1.55 ui-monospace,SFMono-Regular,Menlo,monospace}
@media(max-width:900px){.em-voice-controls{grid-template-columns:1fr}.em-voice-result-head{grid-template-columns:1fr}}


/* 2026-09-25 outreach-first UX: keep the decision and buyer execution above the fold. */
.em-mission-topbar{margin-bottom:10px}
.em-facts-strip{margin-bottom:11px;gap:6px}
.em-fact{min-width:72px;padding:7px 10px;border-radius:9px}
.em-fact strong{font-size:18px}.em-fact span{font-size:9px}
.em-workspace-grid{gap:12px}
.em-manager-panel{padding:16px}
.em-manager-head{margin-bottom:9px}.em-avatar{width:40px;height:40px;border-radius:11px}
.em-manager-head h2{font-size:19px}
.em-outcome{padding:15px;border-radius:13px}
.em-outcome h3{font-size:21px;margin:5px 0 8px}
.em-why{padding:9px 10px}.em-primary-action{margin-top:11px}
.em-boundary-help,.em-wait-copy{padding:9px 11px;margin-bottom:9px}
.em-work-plan{margin:10px 0;padding:10px 12px}
.em-progress-card{margin-top:11px;padding-top:11px}
.em-progress{display:flex;gap:5px;overflow-x:auto;padding-bottom:2px}
.em-progress li{flex:0 0 auto;min-width:105px;padding:6px 8px}
.em-progress-dot{width:15px;height:15px}
.em-chat-panel .em-chat-messages{max-height:230px}
.em-chat-panel .em-chat-head{padding:11px 14px}
.em-chat-form{padding:9px}
.em-chat-form textarea{min-height:60px}
.em-buyer-dossier{margin-top:12px;padding:16px}
.em-package-head{margin-bottom:11px;gap:12px}
.em-package-head h2{font-size:21px}
.em-package-states{min-width:220px}
.em-package-state{padding:6px 8px}
.em-commercial-main{gap:9px}
.em-commercial-main>article{padding:13px}
.em-commercial-main h3{margin:3px 0 9px}
.em-offer-terms{gap:5px}
.em-offer-terms div{grid-template-columns:105px 1fr}
.em-package-secondary{margin-top:9px}
.em-secondary-detail summary{padding:9px 11px}
.em-secondary-detail-body{padding:0 11px 11px}

/* One operational outreach hub: email, AI call and follow-up are peer channels. */
.em-outreach-hub{margin-top:10px;padding:13px;border:1px solid #c9dfe1;border-radius:13px;background:#f7fbfb}
.em-outreach-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:9px}
.em-outreach-head h3{margin:3px 0 0;font-size:17px}
.em-outreach-head>small{color:#6e8388;font-size:10px}
.em-channel-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px}
.em-channel-card{display:grid;grid-template-columns:auto minmax(0,1fr);grid-template-areas:"icon body" "button button";gap:7px 9px;align-items:center;padding:10px;border:1px solid #dae6e8;border-radius:10px;background:#fff}
.em-channel-card.ready{border-color:#b9ddc3;background:#f7fff9}
.em-channel-card.pending{border-color:#ead8ab;background:#fffaf0}
.em-channel-card.neutral{background:#f8fafb}
.em-channel-icon{grid-area:icon;width:31px;height:31px;border-radius:9px;display:grid;place-items:center;background:#e9f5f5;font-size:16px}
.em-channel-card>div:nth-child(2){grid-area:body;display:grid;gap:1px;min-width:0}
.em-channel-card small{font-size:8px;font-weight:900;letter-spacing:.07em;color:#6f8388}
.em-channel-card strong{font-size:12px}
.em-channel-card span{font-size:10px;color:#667b81;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.em-channel-card .em-button{grid-area:button;justify-self:start;padding:6px 9px;font-size:10px}
.em-sequence-hint{display:flex;gap:8px;align-items:center;margin-top:8px;padding:8px 10px;border-radius:8px;background:#eef7f7;font-size:10px;color:#536d73}
.em-sequence-hint strong{white-space:nowrap;color:#2d6067}

/* Long email body becomes an explicit drill-down instead of occupying the page. */
.em-channel-detail{margin-top:9px;padding:0!important;overflow:hidden}
.em-channel-detail>summary{list-style:none;cursor:pointer;padding:12px 13px;margin:0!important;background:#fff}
.em-channel-detail>summary::-webkit-details-marker{display:none}
.em-channel-detail>summary:after{content:"Apri";margin-left:auto;font-size:9px;font-weight:900;color:#5c777d}
.em-channel-detail[open]>summary{border-bottom:1px solid #e1eaec;background:#f9fcfc}
.em-channel-detail[open]>summary:after{content:"Chiudi"}
.em-channel-detail>.em-inline-editor,.em-channel-detail>.em-email-preview,.em-channel-detail>.em-stale-summary,.em-channel-detail>.em-package-blocker{margin-left:13px;margin-right:13px}
.em-channel-detail>.em-email-preview,.em-channel-detail>.em-stale-summary{margin-bottom:13px}

/* LIA is now a native channel, with preview before any external call. */
.em-lia-operational{margin-top:9px;border:1px solid #a9d6d8;border-radius:12px;background:linear-gradient(145deg,#f0fbfb,#fff);overflow:hidden}
.em-lia-operational>summary{display:flex;justify-content:space-between;gap:12px;align-items:center;cursor:pointer;list-style:none;padding:12px 13px}
.em-lia-operational>summary::-webkit-details-marker{display:none}
.em-lia-operational>summary>div{display:grid;gap:2px}
.em-lia-operational>summary strong{font-size:14px}
.em-lia-operational>summary small{font-size:10px;color:#698087}
.em-channel-badge{padding:5px 7px;border-radius:999px;font-size:8px;font-weight:900;white-space:nowrap}
.em-channel-badge.ready{background:#e7f7ec;color:#2e7044}.em-channel-badge.blocked{background:#fff2dd;color:#855f00}
.em-lia-body{padding:0 13px 13px;border-top:1px solid #d7e8e9}
.em-lia-body>p{margin:11px 0;color:#4e686f;font-size:12px;line-height:1.5}
.em-lia-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}
.em-lia-facts>span{display:grid;gap:2px;padding:8px;border:1px solid #dce9ea;border-radius:8px;background:#fff}
.em-lia-facts small{font-size:8px;font-weight:900;color:#708489}.em-lia-facts strong{font-size:11px}

/* All audit-heavy content is one closed drawer by default. */
.em-mission-details{margin-top:11px;border:1px solid #d7e3e5;border-radius:13px;background:#fff;overflow:hidden}
.em-mission-details>summary{display:flex;justify-content:space-between;align-items:center;gap:15px;cursor:pointer;list-style:none;padding:12px 15px;background:#f7f9fa}
.em-mission-details>summary::-webkit-details-marker{display:none}
.em-mission-details>summary>div{display:grid;gap:2px}
.em-mission-details>summary strong{font-size:13px}.em-mission-details>summary>small{font-size:10px;color:#71858b}
.em-mission-details>.em-deep-dive{margin:0;padding:10px;border-top:1px solid #e1eaec}
.em-mission-details .em-deep-dive{grid-template-columns:repeat(2,minmax(0,1fr))}
.em-mission-details .em-deep-dive details summary{padding:10px 12px}
.em-mission-details .em-detail-body{max-height:420px;overflow:auto;padding:0 12px 12px}

@media(max-width:980px){
  .em-channel-strip{grid-template-columns:1fr}
  .em-outreach-head{display:grid}
  .em-lia-facts{grid-template-columns:1fr}
  .em-mission-details .em-deep-dive{grid-template-columns:1fr}
}


/* 2026-09-29 decision-first hardening: one task, readable offer, secondary channels stay secondary. */
.em-outcome{padding:20px 22px}
.em-outcome h3{max-width:760px;font-size:24px;line-height:1.2;margin:7px 0 11px}
.em-outcome .em-boundary-help p{font-size:13px;line-height:1.55}
.em-primary-big{min-height:44px;padding:11px 18px;font-size:13px}
.em-buyer-dossier{padding:20px 22px}
.em-package-head{padding-bottom:14px;border-bottom:1px solid #e4ecee}
.em-commercial-main{grid-template-columns:minmax(0,1.55fr) minmax(260px,.65fr);gap:16px}
.em-commercial-main>article{padding:18px}
.em-offer-terms{gap:0;border-top:1px solid #e6edef}
.em-offer-terms div{grid-template-columns:120px minmax(0,1fr);gap:14px;padding:12px 0;border-bottom:1px solid #edf2f3}
.em-offer-terms dt{padding-top:2px;font-size:10px;font-weight:850;letter-spacing:.025em}
.em-offer-terms dd{font-size:12px;line-height:1.55;font-weight:700;gap:14px}
.em-term-state{margin-top:1px;padding:4px 7px;font-size:8px}
.em-review-callout{margin-top:16px;padding:13px 14px;border-left:4px solid #b88916}
.em-review-callout strong{font-size:13px}
.em-review-callout span{font-size:12px;line-height:1.5}
.em-product-list{gap:0}
.em-product-list li{padding:11px 0}
.em-product-list strong{font-size:12px;line-height:1.35}
.em-package-secondary{opacity:.88}
.em-chat-panel{max-height:430px}
.em-chat-panel .em-chat-messages{max-height:190px}
.em-control-panel-compact>summary{padding:9px 12px}
@media(max-width:980px){
  .em-commercial-main{grid-template-columns:1fr}
  .em-outcome{padding:17px}
  .em-outcome h3{font-size:21px}
}


/* 2026-10-02 commercial-decision UX hardening */
.em-mission-identity h1{font-size:34px;line-height:1.15}
.em-outcome h3{font-size:28px;line-height:1.2}
.em-why p,.em-boundary-help p,.em-dossier-intro,.em-package-summary{font-size:15px;line-height:1.6}
.em-primary-big{min-height:50px;padding:13px 20px;font-size:16px}
.em-package-head h2{font-size:25px}
.em-commercial-main h3,.em-contact-dossier h3{font-size:19px}
.em-offer-terms dt{font-size:13px}
.em-offer-terms dd{font-size:15px;line-height:1.55}
.em-term-state{font-size:10px;padding:5px 8px}
.em-package-state{border:1px solid #dce6e8;text-align:left;cursor:pointer;font:inherit}
.em-package-state:hover{border-color:#8fbec2;transform:translateY(-1px)}
.em-package-state span{font-size:11px}
.em-package-state strong{font-size:14px}
.em-offer-readiness{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:14px}
.em-offer-structured{margin-top:14px;padding:14px;border-radius:10px;background:#f6f9fa;border:1px solid #dde8ea}
.em-offer-structured p{margin:0 0 8px;font-size:14px;line-height:1.5;color:#49636a}
.em-offer-structured p:last-child{margin-bottom:0}
.em-review-callout{font-size:14px}
.em-review-callout strong{font-size:15px}
.em-review-callout span{font-size:14px!important}
.em-inline-editor>summary{font-size:14px}
.em-inline-editor label,.em-recipient-form label{font-size:12px}
.em-inline-editor input,.em-inline-editor select,.em-recipient-form select{font-size:14px;padding:11px 12px}
.em-chat-drawer{position:sticky;top:82px}
.em-chat-drawer>summary{display:grid;gap:2px;cursor:pointer;padding:16px 18px;list-style:none;background:#fff;border-radius:17px}
.em-chat-drawer>summary::-webkit-details-marker{display:none}
.em-chat-drawer>summary span{font-size:16px;font-weight:900;color:#315b63}
.em-chat-drawer>summary small{font-size:12px;color:#72878d}
.em-chat-drawer:not([open]) .em-chat-head,.em-chat-drawer:not([open]) .em-chat-messages,.em-chat-drawer:not([open]) .em-chat-form{display:none}
.em-chat-drawer[open]>summary{border-bottom:1px solid #e1e9ea;border-radius:17px 17px 0 0}
.em-chat-messages{max-height:300px}
.em-message p{font-size:14px}
.em-contact-status{font-size:12px;padding:6px 10px}
.em-package-blocker h3{font-size:18px}
.em-package-blocker p{font-size:14px}
@media(max-width:680px){
  .em-mission-identity h1{font-size:28px}
  .em-outcome h3{font-size:23px}
  .em-offer-readiness{grid-template-columns:1fr}
}

.em-buyer-context{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.em-buyer-context>span{display:grid;gap:2px;padding:8px 10px;border-radius:9px;background:#f6f9fa;border:1px solid #dde8ea}
.em-buyer-context small{font-size:10px;font-weight:900;color:#708489}
.em-buyer-context strong{font-size:13px;color:#315b63}
.em-contact-gap-summary{display:grid;gap:4px;margin:0 0 14px;padding:13px 15px;border-radius:11px;background:#fff8e8;border:1px solid #ead8ab}
.em-contact-gap-summary.ready{background:#eef8f2;border-color:#cfe5d6}
.em-contact-gap-summary strong{font-size:14px}
.em-contact-gap-summary span{font-size:13px;line-height:1.45;color:#5d7177}
.em-assortment-provenance{margin:0 0 10px;font-size:12px;color:#6d8187}


/* 2026-10-05: sequential commercial UX — one decision at a time. */
.em-progress{grid-template-columns:repeat(6,minmax(0,1fr))}
.em-progress li.future{background:#f7f8f9;color:#91a0a4}
.em-progress li.current{box-shadow:inset 0 0 0 1px #8ac9cc}
.em-commercial-main.single{grid-template-columns:1fr}
.em-completed-summary{margin-top:10px;border:1px solid #d6e6db;border-radius:11px;background:#f5fbf7;overflow:hidden}
.em-completed-summary>summary{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:11px 13px;cursor:pointer;list-style:none}
.em-completed-summary>summary::-webkit-details-marker{display:none}
.em-completed-summary>summary span{font-weight:900;color:#356747}
.em-completed-summary>summary small{font-size:11px;color:#6f8580}
.em-completed-summary[open]>summary{border-bottom:1px solid #dce9e0}
.em-completed-summary .em-secondary-detail-body{padding:12px 13px 13px}
.em-contact-gap-summary small{font-size:9px;font-weight:900;letter-spacing:.08em;color:#8a7137}
.em-contact-gap-summary{padding:10px 12px;margin-bottom:12px}
.em-contact-gap-summary strong{font-size:15px}
.em-contact-gap-summary span{font-size:12px}
.em-package-head{margin-bottom:12px}
@media(max-width:1100px){.em-progress{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:680px){.em-progress{grid-template-columns:repeat(2,minmax(0,1fr))}.em-completed-summary>summary{align-items:flex-start;flex-direction:column}}


/* Primary approval card: show the exact payload being approved. */
.em-review-snapshot{display:grid;gap:0;margin:12px 0 14px;border:1px solid #cfe1e3;border-radius:11px;background:#fff;overflow:hidden}
.em-review-snapshot>small{padding:9px 11px;background:#f2f8f8;border-bottom:1px solid #dce8ea;font-size:9px;font-weight:900;letter-spacing:.08em;color:#557279}
.em-review-row{display:grid;grid-template-columns:150px minmax(0,1fr) auto;gap:10px;align-items:start;padding:10px 11px;border-top:1px solid #edf2f3}
.em-review-row:first-of-type{border-top:0}
.em-review-row span{font-size:11px;font-weight:850;color:#61777d}
.em-review-row strong{font-size:12px;line-height:1.45;color:#263f46}
.em-review-row em{font-style:normal;font-size:9px;font-weight:900;color:#54736a;background:#eef8f2;border-radius:999px;padding:3px 6px}
@media(max-width:680px){.em-review-row{grid-template-columns:1fr}.em-review-row em{justify-self:start}}